Privacy Policy
At Croydon Library, accessible via our website, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our site.
What Data We Collect
We may collect the following types of information when you interact with our website:
- Personal Identification Information: such as your name, email address, phone number, and postal address that you voluntarily provide when contacting us or registering for services.
- Technical Data: including IP address, browser type, operating system, and access times collected automatically through cookies and server logs.
- Usage Data: details regarding how you use our website, which pages you visit, and your interaction with our content.
How We Use Data
The information we collect is used to:
- Provide, operate, and maintain our website services effectively.
- Respond to your inquiries and provide customer support.
- Improve our website content and user experience.
- Send you relevant updates, notices, and promotional materials (only if you consent to receive them).
- Comply with legal obligations and protect our rights.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings.
- Analyze website traffic and usage patterns.
- Provide targeted content and improve functionality.
You can control or disable cookies through your browser settings; however, doing so may affect certain features of our website.
Third-Party Links
Our website may contain links to third-party websites or services, such as our Social/X profile. These third parties have their own privacy policies and are not controlled by us. We encourage you to review their policies when visiting these sites. We are not responsible for the content or privacy practices of any linked external websites.
Data Security
We take the security of your personal data seriously and employ appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. Access to personal information is restricted to authorized personnel only.
User Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You can ask us to update or correct inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal data, subject to legal or contractual restrictions.
- Objection: You may object to our processing of your data for direct marketing or legitimate interests.
- Data Portability: You can request your data in a structured, commonly used format for transfer to another service.
To exercise any of these rights, please contact us using the details below. We will respond to your request promptly and in accordance with applicable laws.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: help@tyhibyu.com
- Phone: +44 20 8253 4010
- Address: Croydon Central Library, Katharine St, Croydon CR9 1ET, United Kingdom
- Social/X: https://x.com/CroydonLib
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.